Contact Form Spam and New Features to Block Countries

No sooner said than done at The Byte Wizards Headquarters! We’re announcing two new features for web firewalling for our clients.

Our motivation behind these features is developments in contact form spam. Here it appears that bots are discovering and analyzing contact forms and then real humans are filling in the forms to get around spam detections. This comes largely from specific countries where the cost of paying people to do so is cheap. Spam detection methods then don’t detect it because it actually is a real human filling in the data.

Whilst it really is unfortunate to have to blame a whole country for the actions of a few individuals, if you don’t do business with that country then a solution is to simply block it. So the first of our new features is country blocking. Our clients just need to let us know they don’t do business in a country and want to block it, and we’ll set that up.

Our second new feature is that we can block on criteria for the web address being called. That means we can partial block access to the site. It can be set up to block any pages our clients like. But the inspiration behind this is that we can block the web address that contact form submissions come to. That makes it possible to configure it so that people from those countries can access the site, but form submissions simply won’t work.

Oh, and we also added the top countries and top IPs blocked in the last 7 days to our client reporting dashboard. So perhaps that’s 4 new features!

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